Robert W. Pomfrey, President & Chief Executive Officer
As founder and President of POMCO, Mr. Pomfrey directs the overall technology and management operations of the company. Working with other members of POMCO's management team, Mr. Pomfrey oversees the daily operations and strategic vision for the company, which has grown to include 340 employees serving all New York state. A licensed New York State insurance consultant, he has more than 30 years of experience directing benefits administration management.
Donald P. Napier, Senior Vice President and Chief Operating Officer
Mr. Napier is responsible for the client and services operations and business acquisition activities for POMCO. He has more than 20 years of managed care and health insurance related experience that includes senior management roles with Ernst & Young Management Consulting Services, Matthew Thornton Health Plan and Blue Cross Blue Shield of Massachusetts. He also has experience in health maintenance organization and managed care consulting, strategic planning, medical and service operations management, financial and provider contracting operations, and provider network management. Mr. Napier holds a Bachelors of Science degree in Marketing and Management and a Masters of Science degree in Industrial Management, both from Clarkson University.
Terrence C. Dowd, Jr., Senior Vice President and Chief Financial Officer
Mr. Dowd joined POMCO in 1987 as senior financial officer for POMCO and has progressed to his current position. He has more than 20 years of employee benefit related experience in the self-insured marketplace. His responsibilities include financial planning and analysis, funds management, client plan reporting, claim projections, benefit planning, plan analysis and consulting, as well as financial management for POMCO.
Marc Flood, Vice President, Business Development
Mr. Flood oversees all marketing communications, sales and new business development activities at POMCO. Prior to joining the company, Mr. Flood held the position of Interactive Marketing Manager at Mark Russell & Associates, a nationally recognized public relations and advertising firm.
Loretta A. Zolkowski, Vice President, Service Delivery
Ms. Zolkowski is responsible for delivering innovative, cost-effective service solutions to POMCO's clients, while positioning the company for continued growth. Ms. Zolkowski has been with POMCO since 2001, most recently as Director, Business Development. She came to POMCO with more than 18 years of experience in finance, accounting, strategic planning and business development from United Technologies-Carrier Corporation.
Vanessa Flynn, Vice President, Client Services
Ms. Flynn oversees all client account service activities. Prior to joining POMCO, she was President of KBM Management, Inc., a leading benefits consulting firm in New York. Vanessa is a graduate of Old Dominion University and holds a New York State agent's license in accident and health insurance. She has been approved and certified as an instructor for the Continuing Education for Agent Licensing. Ms. Flynn frequently speaks at statewide and national conventions on a variety of health care trend topics. She also maintains an active New York State Registered Nurses license.
Bruce Peterson, Vice President, Information Systems
Mr. Peterson is responsible for developing and maintaining POMCO's comprehensive data management and claims adjudication systems. He has more than 22 years of experience in technology and information systems management. Prior to joining POMCO, Mr. Peterson was Director of Hospital Information Systems at SUNY Upstate Medical University.
Claudia St. John, Vice President, People
Ms. St. John oversees Human Resources, as well as Training and Employee Communications functions for POMCO. Her primary role is to make sure employees at all levels of POMCO have the necessary tools, technology, information, work environment and other support needed to do their job to the best of their abilities. She is also spearheading the creation and implementation of our POMCO People Plan to position the company as an employer of choice. Prior to arriving at POMCO, Ms. St. John was a management and benefits consultant with St. John Communications, LLC, as well as a senior consultant with Mercer Human Resources Consulting in Geneva, Switzerland and Washington, DC.
David Price, Vice President, EM Risk Management
Mr. Price oversees POMCO Group's Workers' Compensation division, EM Risk Management. He has more than 20 years of experience in workers' compensation and disability claims operations and is responsible to ensure that programs entrusted to EM Risk Management receive consistently high claim quality and service. He also coordinates with POMCO to provide all available resources to both our EM Risk employees and clients. Mr. Price is a member of the New York State Association of Self Insured Counties, New York Self Insurers Association (Program Committee Member), Syracuse WCB District Practice and Procedure Committee, and the New York Claims Association. He is also a New York State licensed hearing representative at The Workers' Compensation Board.
Elsa Steo, Vice President, EB Services
Ms. Steo is Vice President and founder of EB Services, POMCO Group's employee benefit statements unit. Ms. Steo joined POMCO in 2004 after 10 years as a partner with a human resources outsourcing and consulting firm in Rochester, New York. She currently serves as President of the Board of Directors for the Ronald McDonald House Charities of Rochester and is a Board Member of the Golisano Children's Hospital at Strong.
Dr. Dennis Daly, Medical Director
Dr. Daly is recognized as one of only a few utilization review certified board physicians in Central New York. Dr. Daly brings more than 18 years of physician consulting expertise to POMCO. Prior to becoming the company's Medical Director, Dr. Daly served as both a physician consultant and Assistant Medical Director to POMCO since 1994. He also maintains a private practice at the Family Care Medical Group P.C. in Camillus, NY.
Kathleen Lamb, J.D., General Counsel & Vice President, Compliance
As Vice President of Compliance and General Counsel, Ms. Lamb oversees the development, maintenance and adherence to POMCO's policies and procedures covering the privacy of, and access to, patient health information as well as compliance with federal and state laws. Prior to joining POMCO, Ms. Lamb served as the Vice President of Claims and Risk Management of Professional Risk Management Services in Washington, D.C., the Program Manager for the American Psychiatric Association. She graduated with honors from Harvard University and received her law degree from Hofstra Law School where she was a member of the honorary Labor Law Journal. Ms. Lamb has the following state licenses: New York law license, Texas law license, New York Accident and Health Agent license, Texas Managing General Agent license, Texas Adjusters license and New York Adjusters license.