Contact Information

By Telephone

Customer Service:

Contact us by phone by calling the customer service phone number on your POMCO Group member identification card or call 315.432.9171.

Monday - Friday, 8:00 a.m. - 5:00 p.m. EST

Fax: 315.432.9442 or 315.432.1689

Precertifications:

1.800.766.2648 or 315.437.9518

Monday - Friday, 8:00 a.m. - 6:00 p.m. EST

Fax: 315.463.1483

Provider Services:

1.800.766.2687 or 315.432.9171

Monday - Friday, 8:00 a.m. - 5:00 p.m. EST

Fax: 315.433.5475

Sales and Marketing:

1.800.934.2459 or 315.432.8043

Email: sales@pomcogroup.com

General Claims Address:
POMCO Group
P.O. Box 6329
Syracuse, NY 13217-6329

Flex Claim Address:
POMCO Group
2425 James St., Ste. A
Syracuse, NY 13206

State of Tennessee Medicare Claim Filings:
The Tennessee Plan - Medicare
P.O. Box 118
Syracuse, NY 13206

All Other Correspondence:
POMCO Group
2425 James Street
Syracuse, NY 13206, or email us.

POMCO Group Offices

Syracuse
2425 James St.
Syracuse, NY 13206
315.432.9171 or 1.800.934.2459

Directions

Albany
125 Wolf Rd., Ste. 212
Albany, NY 12205
1.800.934.2459

Directions

Binghamton
1310 North Street, Second Floor
Endicott, NY 13760
607.786.9700 or 1.800.724.0825

Directions

Buffalo
50 Lakefront Blvd., Ste. 105
Buffalo, NY 14202
877.236.7475 or 1.800.677.3113

Directions

Rochester
The Powers Building
16 West Main St., Ste. 142
Rochester, NY 14614
585.454.4480 or 1.800.494.1561

Directions

Watertown
245 Washington St.
Watertown, NY 13601
315.785.7875

Directions

Westchester
565 Taxter Road, Suite 100
Elmsford, NY 10523
914.347.7960 or 1.800.934.2459

Directions

New York City
305 Madison Avenue
New York, NY 10165
800.934.2459

Directions

California
7948 N. Maple, Ste. 103
Fresno, CA 93720
800.934.2459